Quality GP care, wherever you are.
Private GP consultations by secure video with an Australian GP. One flat fee of $39.99 for a 15-minute consultation, with an itemised receipt after your appointment.
Available Australia-wide, subject to the clinical suitability of telehealth for your circumstances.
- Consultation
- Video, with an Australian GP
- Length
- 15 minutes
- Booking and payment
- Online, before your appointment
- Medicare claim
- Not submitted
- Receipt
- Itemised, after your consultation
Private fee. Insurance reimbursement, if available, depends on your policy.
Your consultation in four steps
No waiting room and no complicated process. Book, pay, see the GP, and receive your receipt.
- 1
Book online
Select an available consultation time through our online booking system.
- 2
Pay $39.99
Pay securely online before your consultation.
- 3
See the GP
Join your secure video consultation at the scheduled time.
- 4
Receive your receipt
An itemised receipt is provided after your consultation.
Common healthcare needs
Private telehealth consultations for appropriate general practice concerns. Your GP will decide whether your concern can be safely assessed by video.
Common illnesses
Assessment and management of many common minor illnesses and infections.
Follow-up care
Follow-up consultations where a video consultation is clinically appropriate.
General GP concerns
Discuss a range of general health concerns with an experienced GP.
Preventive healthcare
General health discussions and preventive healthcare advice where suitable.
Medical certificates
Medical certificates may be provided where clinically appropriate following a consultation.
Health advice
Discuss health concerns and work out whether further assessment is needed.
Meet your doctor
Dr Anjum Shaikh is an experienced Australian general practitioner providing private telehealth consultations for patients who prefer convenient online access to GP care.
He has worked in general practice in Australia and previously in the NHS in the United Kingdom. Consultations are conducted by secure video and are subject to appropriate clinical assessment and telehealth suitability.
Designed for patients who prefer private care
ASAR Health is a private service, so you do not need a Medicare card to book. It may suit you if you:
- Do not have Medicare
- Are an international student
- Hold a temporary visa
- Have OVHC or OSHC cover
- Are an overseas visitor
- Simply prefer a private consultation
Need a receipt for your insurer?
ASAR Health does not submit a Medicare claim for private consultations. An itemised receipt is provided after your consultation.
Some private health insurance, OVHC or OSHC policies may provide benefits for eligible medical services. Please check directly with your insurer before booking.
- Consultation fee
- $39.99
- Medicare claim
- Not submitted
- Receipt
- Itemised receipt provided
- Insurance benefit
- Depends on your policy
Questions about private telehealth
A few of the questions we hear most often. The full list is on our FAQ page.
How much does a consultation cost?
A standard consultation is $39.99 for 15 minutes. Payment is made online before the consultation.
Is Medicare billed?
No. ASAR Health offers this consultation as a private service and does not submit a Medicare claim for it.
Can I get a prescription?
Medication may be prescribed when clinically appropriate. Prescribing decisions are made by the doctor following clinical assessment, and some medications may not be suitable for telehealth prescribing.
Can every medical problem be managed online?
No. Some conditions need a physical examination, testing or urgent assessment. If telehealth is not clinically appropriate, you may be advised to attend an appropriate in-person medical service.
Before your consultation
Telehealth suitability
Not every condition can be appropriately assessed by video. The doctor may recommend a face-to-face assessment where necessary.
Privacy
Consultations use an appropriate secure telehealth platform. Please review our Privacy Policy before booking.
Prescribing
Prescriptions are provided only when clinically appropriate. A consultation does not automatically result in a prescription or medical certificate.
Emergency care
If you are experiencing a medical emergency, call 000 immediately or go to your nearest emergency department.
Private GP care, online.
$39.99 for a 15-minute consultation, with an itemised receipt.
How your private telehealth consultation works
From booking to receipt, here is what to expect when you see a GP by video with ASAR Health.
- 1
Book online
Choose a convenient appointment time through our online booking system. Check the appointment type, fee and details shown during booking before you confirm.
- 2
Pay $39.99 securely online
Payment is made online before your consultation. The fee is a private fee, and no Medicare claim is submitted.
- 3
Have your consultation
Join your secure video consultation at the scheduled time. Your GP will talk with you about your concerns, assess whether telehealth is clinically appropriate, and discuss the next steps with you.
- 4
Receive your care plan and receipt
Following your consultation, your GP will discuss the assessment and appropriate next steps. An itemised receipt is provided so you have a record for yourself or your insurer.
What happens if telehealth isn't right for you?
Telehealth is convenient, but it can't replace every kind of medical care.
Some medical conditions and circumstances require a face-to-face assessment. If your GP decides that a video consultation is not clinically appropriate, you will be advised to seek an appropriate in-person medical service.
Where a physical examination, procedure, testing or urgent assessment is needed, your GP will explain this and help you work out where to go next.
Emergencies. Telehealth is not an emergency medical service. If you have severe symptoms or believe you may have a medical emergency, call 000 or go to your nearest emergency department. If you need urgent attention, contact your usual GP, an urgent care service or another appropriate healthcare service.
Telehealth across Australia
Australia-wide access
Private consultations are available to patients throughout Australia, subject to clinical suitability.
Travelling interstate?
You may be able to have a telehealth consultation while travelling within Australia. Your GP will consider whether it is appropriate.
Secure and private
Consultations are conducted using an appropriate secure telehealth platform. See our Privacy Policy for details.
Alongside your usual GP
If you have a regular GP, you can still use this service. Where appropriate, continue to involve your usual GP in your ongoing care.
Private GP telehealth services
Video and telephone GP consultations for patients throughout Australia.
Choose your consultation
Appointments are conducted by secure video or, where clinically appropriate, by telephone. The appointment type and fee are shown during booking.
| Consultation | Best suited to | Fee | |
|---|---|---|---|
| Video GP consultation 15 minutes by secure video | Speaking with your GP remotely without attending a medical practice in person. | $39.99 | Book video |
| Telephone GP consultation Where clinically appropriate | Some health concerns where a video consultation is not required. The GP decides whether it suits your circumstances. | Shown at booking | Check availability |
What can be discussed?
A telehealth consultation may be appropriate for a range of general practice concerns, depending on your individual circumstances.
New or ongoing concerns
Talk through new symptoms or health concerns, or review how an ongoing issue is going.
Existing health conditions
Discuss conditions you already have and whether any change in plan is needed.
Medications
Ask questions about your medications and whether treatment may be appropriate.
Results and investigations
Discuss test or investigation results where appropriate.
Referrals
Talk about whether a referral to another healthcare provider could help.
Preventive health
Get preventive health advice and discuss general health concerns.
The suitability of telehealth depends on the nature of your concern and the information needed to assess it.
Prescriptions, certificates and referrals
Each is a clinical decision made by your GP, not an automatic part of booking.
Prescriptions and medication
Where clinically appropriate, your GP may prescribe medication after a telehealth consultation. A prescription is not guaranteed. The decision depends on your medical history, current circumstances, clinical assessment and applicable requirements. Some medications may require a face-to-face assessment or may not be appropriate to prescribe by telehealth.
Medical certificates
Where clinically appropriate, a GP may provide a medical certificate following a consultation. A certificate is not automatically provided simply because a consultation is booked. The GP must make an appropriate clinical assessment.
Referrals
Where clinically appropriate, your GP may provide a referral or recommend further medical assessment. Some referrals or investigations may require an in-person assessment.
When telehealth may not be appropriate
A face-to-face assessment may be needed when your condition requires:
- A physical examination
- Observations or measurements that cannot be obtained remotely
- A procedure
- Urgent assessment
- Diagnostic testing
- Another form of in-person medical care
If telehealth is not appropriate, you will be advised to seek an appropriate healthcare service.
Emergency care. Telehealth is not an emergency medical service. If you have severe symptoms or believe you may have a medical emergency, call 000 or attend your nearest emergency department.
Book a private telehealth appointment
Simple online booking. $39.99 for a 15-minute video consultation.
Dr Anjum Shaikh
General Practitioner, MBBS, FRACGP. Providing private GP consultations by telehealth.
About Dr Shaikh
Dr Anjum Shaikh is an Australian general practitioner providing private GP consultations by telehealth. He has extensive experience in general practice, including many years working in Australia and previously in the NHS in the United Kingdom.
He has worked in general practice for many years and has experience assessing and managing a broad range of health concerns encountered in primary care.
His telehealth consultations give you the opportunity to discuss your health concerns remotely and to work out appropriate next steps. Depending on the circumstances, this may include advice, investigation, treatment or referral.
Qualifications
MBBS
Bachelor of Medicine, Bachelor of Surgery.
FRACGP
Fellow of the Royal Australian College of General Practitioners.
Telehealth consultations
Dr Shaikh provides private consultations by video and, where clinically appropriate, by telephone.
Telehealth can be convenient when attending a medical practice in person is difficult, or when a remote consultation is clinically appropriate.
However, telehealth is not suitable for every medical condition. Where a physical examination, procedure, testing or other face-to-face assessment is required, you may be advised to attend an appropriate healthcare service.
During your consultation, Dr Shaikh may
- Listen to your concerns and ask about your history
- Decide whether telehealth is clinically appropriate
- Provide health advice
- Recommend investigations or further assessment
- Prescribe treatment, where appropriate
- Provide a referral, where appropriate
Important
The information on this website is general information about the availability of the service and is not a substitute for an individual medical assessment.
If you have a medical emergency, call 000 or attend your nearest emergency department.
Fees, Medicare and insurance
A transparent private fee, with an itemised receipt after every consultation.
Consultation fee
| Appointment | Length | Fee |
|---|---|---|
| Private video consultation | 15 minutes | $39.99 |
Please check the appointment type, fee and details shown at booking before you confirm. Telephone appointments, where available, show their applicable fee during booking.
What the fee covers. One private consultation of up to 15 minutes with an Australian GP, and an itemised receipt after your consultation. Payment is made online before your appointment.
Medicare and private fees
Private service
ASAR Health offers this consultation as a private service. The private consultation fee applies.
No Medicare claim submitted
Medicare rebates are not available for consultations where Medicare billing requirements are not met.
Medicare card not required
You do not need to be a Medicare cardholder to book a private consultation.
Itemised receipt
An itemised receipt is provided after the consultation for your records and, if your policy allows, your insurer.
Private health insurance, OVHC and OSHC
Some private health insurance, Overseas Visitors Health Cover (OVHC) or Overseas Student Health Cover (OSHC) policies may provide benefits for eligible medical services. Coverage depends entirely on your policy.
We recommend contacting your insurer before booking to ask whether telehealth consultations with a private GP are covered, how much they reimburse, and what documentation they need.
ASAR Health cannot confirm whether your insurer will pay a benefit.
Questions to ask your insurer
- Do you cover GP telehealth consultations?
- Is there a limit or excess that applies?
- Do you accept an itemised receipt for reimbursement?
- Is there a deadline for submitting a claim?
Who uses private telehealth?
International students
A private telehealth GP option. Check your OSHC or other insurance arrangements for any reimbursement.
Temporary visa holders
May book a private telehealth consultation, subject to clinical suitability.
Overseas visitors
Check with your insurer about any available benefits for the consultation.
Patients without Medicare
The private consultation fee applies. No Medicare card is required to book.
Frequently asked questions
Answers about private telehealth GP consultations, fees, Medicare, insurance, prescriptions and more.
No questions match your search. Try a different word, or contact us through the booking page.
Booking and fees
What is a telehealth GP consultation?
A telehealth GP consultation is a consultation with a general practitioner conducted remotely rather than in person. At ASAR Health, consultations are available by video, and by telephone where clinically appropriate.
Can I book a GP consultation online?
Yes. You can book your private telehealth consultation online by choosing an available appointment time through our online booking system.
How much does a consultation cost?
A 15-minute private video consultation costs $39.99. Payment is made online before the consultation. Please check the appointment information and applicable fee before booking.
Do you provide telehealth consultations Australia-wide?
Yes. ASAR Health provides private telehealth GP consultations to patients throughout Australia, subject to the clinical suitability of telehealth for your circumstances.
Can I use telehealth while travelling interstate?
You may be able to have a telehealth consultation while travelling within Australia. The GP will consider whether a telehealth consultation is clinically appropriate for your circumstances.
Medicare and insurance
Do I need Medicare?
No. You do not need to be a Medicare cardholder to book a private consultation. The private consultation fee applies.
Is Medicare billed?
No. This consultation is offered as a private service and no Medicare claim is submitted.
Can I claim the consultation from my insurer?
Some private insurance, OVHC or OSHC policies may provide benefits for eligible services. Coverage depends entirely on your policy. An itemised receipt is provided so you can submit it to your insurer if your policy permits.
Can international students use the service?
International students may use the service as a private telehealth GP option. Check your own health insurance arrangements to find out whether your policy provides any reimbursement for the consultation.
Can temporary visa holders use the service?
Yes. Temporary residents may book a private telehealth consultation, subject to the clinical suitability of telehealth. If you have private health or overseas visitor health cover, check with your insurer about any available benefits.
Your consultation
Can I have a video consultation?
Yes. Private video GP consultations are available online.
Can I have a telephone consultation?
Telephone consultations may be available where clinically appropriate. The appointment type and applicable fee will be shown during booking.
Can I get a prescription through telehealth?
A GP may prescribe medication following a telehealth consultation when clinically appropriate. A prescription is not guaranteed. The decision depends on your clinical circumstances and applicable prescribing requirements. Some medications require an in-person assessment.
Can I get a medical certificate?
A medical certificate may be provided where clinically appropriate following a consultation. It is not automatically provided simply because an appointment has been booked.
Can I get a referral through telehealth?
Where clinically appropriate, your GP may provide a referral following a consultation. Some referrals may require an in-person assessment.
Can I use telehealth if I already have a regular GP?
Yes. You can use a private telehealth consultation when you need a GP consultation and a remote consultation is clinically appropriate. Where appropriate, you should continue to involve your usual GP in your ongoing healthcare.
Safety and suitability
Can all medical problems be managed by telehealth?
No. Telehealth is not suitable for every medical condition. If your concern requires a physical examination, testing, a procedure or urgent assessment, you may be advised to attend an appropriate healthcare service.
Is telehealth suitable for emergencies?
No. ASAR Health is not an emergency service. If you have a medical emergency, call 000 or attend your nearest emergency department.
Is my consultation private?
Consultations are conducted using an appropriate secure telehealth platform. For more information about how your personal information is handled, see our Privacy Policy. We also recommend taking your call from a private space.
Book your private consultation
Choose an appointment time online. $39.99 for a 15-minute video consultation, with an itemised receipt.
Before you book
- Check the appointment type, fee and details on the booking page
- Make sure you have a device with a camera and microphone
- Find a quiet, private place for your consultation
- Review the Telehealth Consent, Terms and Privacy Policy
- If you plan to claim, check your insurer's requirements
Is this an emergency? Do not book a telehealth appointment. Call 000 or go to your nearest emergency department. If you need urgent attention, contact your usual GP or an urgent care service.
- Consultation
- Video, 15 minutes
- Payment
- Online, before your appointment
- Receipt
- Itemised, provided after
You will be taken to our secure booking system. Insurance reimbursement, if available, depends on your policy.
Questions before booking?
Our FAQ answers most questions about fees, Medicare, insurance and prescriptions. For anything else, send us an email. Please don't include sensitive health information in an email, and don't use email for urgent medical concerns.
- Contact ASAR Health
- Service
- Private telehealth GP
- Coverage
- Australia-wide
Privacy Policy
How ASAR Health collects, uses and protects your personal and health information.
Why we collect information
We collect personal and health information so that we can provide you with a private telehealth GP consultation, manage your booking and payment, keep appropriate clinical records, and meet our legal and professional obligations.
What we collect
- Contact and identity details, such as your name, date of birth and email address
- Booking and payment details
- Health information you give us during your consultation, and clinical notes made by your GP
- Insurance details, if you provide them for your receipt
How we use and share it
We use your information to provide care and administer our service. We share it only where needed to provide your care (for example, a referral you request), where you agree, or where the law requires or permits. We do not sell your personal information.
Security
Consultations are conducted using an appropriate secure telehealth platform, and we take reasonable steps to protect information from misuse, loss and unauthorised access.
Access and corrections
You can ask to access or correct the personal information we hold about you, or raise a concern about how it has been handled, by contacting us. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Contact
Email us via ASAR Health for privacy enquiries.
Terms and conditions
The terms that apply when you book a private consultation with ASAR Health.
Our service
ASAR Health provides private GP consultations by telehealth. Information on this website is general information about the service and is not a substitute for an individual medical assessment.
Fees and payment
The advertised fee for a 15-minute private video consultation is $39.99. Fees for other appointment types are shown during booking. Payment is made online before your consultation. This is a private fee: no Medicare claim is submitted, and Medicare rebates are not available for these consultations.
Receipts and insurance
An itemised receipt is provided after your consultation. Whether your insurer pays a benefit depends on your policy, and we cannot guarantee reimbursement.
Clinical decisions
Your GP decides whether telehealth is clinically appropriate. A consultation does not guarantee a prescription, medical certificate, referral or investigation. You may be advised to attend an in-person service.
Emergencies
ASAR Health is not an emergency service. In an emergency, call 000 or attend your nearest emergency department.
Rescheduling and cancellations
Arrangements for rescheduling and cancelling appointments are shown during booking.
Your responsibilities
Please provide accurate information, attend your consultation from a suitable private location in Australia, and let your GP know if your circumstances change.
Telehealth consent
What to understand before you have a consultation by video or telephone.
By booking and attending a consultation with ASAR Health, you acknowledge and agree that:
- Your consultation will take place remotely, by video or telephone, rather than in person.
- Telehealth has limits. Your GP cannot perform a physical examination remotely, and may recommend that you attend an in-person service.
- Your GP will decide whether telehealth is clinically appropriate and may end the consultation and advise you to seek in-person care.
- A prescription, medical certificate or referral is provided only when clinically appropriate.
- The consultation is a private service. No Medicare claim is submitted.
- Technology can fail. If your connection drops, your GP may try to reconnect with you by telephone.
- Your health information is handled in line with our Privacy Policy.
- You will join from a private location where you feel comfortable discussing your health, and you will not record the consultation without the GP's agreement.
- Telehealth is not for emergencies. In an emergency, call 000.
You can decline a telehealth consultation at any time and ask to be seen in person instead.